Leeds Conservatoire has been working extremely closely with Leeds City Council, the Students' Union, all Higher Education Institutions in Leeds, the Luminate Education Group, the Office for Students and the Department for Education, and is committed to making our campuses, and the communities we interact with, as safe as possible.
Here is how you can find up-to-date information about the measures we are taking to protect the safety and experience of students, staff, applicants and the wider community.
Contacting us
Our main switchboard number is 0113 222 3400. Many teams are hybrid working, so we may not be able to put your call through to the relevant team straight away. If you would like to make an initial enquiry by email, please use the contact us page.
Leeds Conservatoire is committed to ensuring that it provides a community where everyone feels safe, valued, and supported, regardless of their background.
We will do all we can to support anyone who feels concerned or affected by news articles concerning protests in the UK. Luminate Education Group, of which Leeds Conservatoire is a member, stands firmly against all forms of racism, violence, and hatred.
The Health and Wellbeing Team are here to support enrolled students who may be affected.
An Employee Assistance Programme is available 24/7 for staff.
The UK Council for International Student Affairs (UKCISA) has a student advice line, open Monday to Friday from 1:00PM to 4:00PM (UK time) on +44 20 7788 9214. Visit the UKCISA website for details of the student advice line, plus other sources of support.
Measles Update - November 2024
In January 2024 the UK Health Security Agency declared a UK measles incident and as expected we are now seeing a rise in measles cases in Leeds.
Measles is a highly infectious disease that can lead to serious complications. It starts with cold-like symptoms such as a high fever, runny or blocked nose, sore throat, and a cough as well as sore, red watery eyes. Between two to four days later a rash will appear, this starts on the face before spreading to other parts of the body. See Measles - NHS for more information.
Measles is preventable through vaccination but not treatable and can be particularly dangerous for those who are pregnant and those with weakened immune systems.
We encourage students and staff to check their vaccination status for MMR (Measles, Mumps, and Rubella). The MMR vaccine is free on the NHS and is given as two doses. If you haven’t had an MMR vaccine or you’re unsure, please contact your GP surgery for advice.
Anyone displaying symptoms should restrict their social interactions and refrain from attending the conservatoire until they are no longer contagious and seek advice from their GP. Call your GP surgery before you go in. They may suggest talking over the phone. Alternatively, call 111 or get help from 111 online.
Safety in our Buildings
Our risk assessment is continually reviewed to ensure that it is relevant and up to date.
In order to keep our community as safe as possible, we encourage staff and students to stay away from conservatoire buildings when ill.
Staff and students should follow the online absence reporting process.
Tackling Antisocial Behaviour and Noise Nuisance
We expect our students to conduct themselves at all times in a manner that demonstrates respect for the conservatoire, its students and staff, and members of the wider community. Every student is an ambassador for the conservatoire and, accordingly, is expected to behave in a way that enhances its reputation.
Leeds Conservatoire works in partnership with the city’s other higher education institutions, the Leeds City Council Antisocial Behaviour Team and West Yorkshire Police to tackle noise nuisance and antisocial behaviour.
How to Report an Issue with Antisocial Behaviour or Noise Nuisance
If you are experiencing an issue with antisocial behaviour or noise nuisance from domestic properties, you should in the first instance contact the Leeds City Council Antisocial Behaviour Team:
The city’s higher education institutions work closely with the Antisocial Behaviour Team, but to enable prompt action where student residents are involved, we encourage you to also share information with the Neighbourhood Helpline in one of the following ways:
- Complete this online form
- Call 0113 343 1064 (24 hour voicemail service)
- Email the Neighbourhood Helpline
The Neighbourhood Helpline aims to respond to emails and calls within 48 hours, but this may be longer during busy periods and at weekends or holidays. Details of complaints are shared between Helpline partners to help identify students living in the properties concerned.
Allegations of student misconduct in relation to the behaviours set out in the Student Code of Conduct will be considered in accordance with the conservatoire’s Student Conduct and Disciplinary Policy.
Making a complaint against a student
If you experience inappropriate behaviour of any kind from a student, you can report this to the conservatoire by making a formal complaint against the student using the 'Make a complaint' link below. A member of the Complaints team will be in touch to discuss further.
Make a complaint
