LJC Parents/Carers FAQs

You can email us at [email protected]

Arrange to visit on Saturday, staff are usually free after 9:30 unless it is a day with an event running.

If you have a safeguarding concern either contact [email protected] or if the office is closed contact [email protected].

Timetables will be sent out as soon as they are finalised which is usually the first week in September. 

All term dates can found on the Term Dates page of our website. 

Students will collect their ID card in the first two weeks of term in September. 

 Leeds Junior Conservatoire students can add 1-1 lessons to their 4-hour programme at a 10% discounted rate of £49.50 per hour (usually £55 per hour). 

All bursary notifications will be sent out by the end of August 2025.

If you would like to apply for a bursary but didn't choose to apply for one on your completed enrolment form, please let us know by emailing [email protected]. 

You can either pay in full or by recurring monthly payments.

Whether you would like to pay in full or by monthly standing order, we will send details out at the beginning of September. 

We understand that people’s choices change, so please email [email protected] with any requests after the enrolment form has been completed. Although not guaranteed, we will try our best to change your timetable.

ljc.leedsconservatoire.ac.uk

• Your username is your student ID.
• Your password is your usual password you use to log onto computers at Leeds Conservatoire.

If you have never logged onto a computer at Leeds Conservatoire, your login will have been emailed to you.

Email [email protected] stating the problem you are having.

Check the family email registered for LJC. Passwords will be emailed at the start of term. If you can’t find the email, contact LJC before Saturday to have these resent.

Please note, the IT Department do not work weekends, so will only be able to help with issues Monday-Friday.

Please do not press the ‘Forgotten Your Username or Password’ button.

Yes, although it works best on a desktop laptop or computer.

As well as the Virtual Learning Environment, Space, we may use the following websites. 

• Leeds Conservatoire’s Virtual Learning Environment (Space)
• BBC Bitesize https://www.bbc.co.uk/bitesize
• BandLab for Education https://edu.bandlab.com/
• Tonesavvy https://tonesavvy.com/
• YouTube (please ensure that safety mode is set)
• Piano Scales https://pianoscales.org/
• Querty Keyboard https://apps.musedlab.org/aqwertyon/theory/
• Chord Chord https://chordchord.com/ use the free version
• Beepbox https://beepbox.co/
• The Random Scale Machine http://www.therandomscalemachine.com/
• Gobal OUP Voice Types https://global.oup.com/us/companion.websites/9780195310245/audio_photo_examples/chapter5/audio_files/
• Forvo (pronunciation dictionary) https://forvo.com/

Chrome or Firefox are the recommended browsers for computers. Safari may work, but needs a change to the settings to view videos (see the videos don’t play below). 

For mobile devices Chrome is the most stable. Safari may work, but needs a change to the settings to view videos (see the videos don’t play below).   

If you are having problems logging in, please check you are on the correct web page. This is the solution to 99% of log in problems. 

ljc.leedsconservatoire.ac.uk.  

The site should say Space: Leeds Junior Conservatoire 

Please note there is another installation of Space specifically for HE students. LJC students do not have access to this 

If you can’t hear any sound when using your computer/device, try these solutions: 

1. Check you don’t have any headphones already plugged in 
2. Check you’re not connected to any Bluetooth speakers or headphones 
3. Check you have the correct audio output settings by visiting ‘Settings’ on PC and ‘System Preferences’ on Mac.  

If the issue persists, please email [email protected].